PRIVACY

Privacy

Web edition terms and the scope of this page

The Studio storage, purchase, refund and licence explanations on this page refer to the Windows edition and Microsoft Store. Statements that this website does not accept Studio purchases refer to the Windows edition. Prelaunch and disabled-payment notices describe the plugin.

MoodLock Outfit Studio Web Pro can be purchased from the browser app through Stripe/Link. The dedicated Web guide and sales terms apply to Web edition sales, refunds, entitlement recovery and data handling, including purchase information processed on the server.

Read the Web guide and sales terms →

Contact form

We use your reply email address, selected product, inquiry and display language to handle and respond to your inquiry. Resend delivers the content to the MoodLock contact mailbox (Gmail), where it is managed as correspondence. It is not stored in the website database. Cloudflare Turnstile processes device and communication information for spam prevention. Images and file attachments are not accepted.

Scope

This page explains current data handling for moodlock.jp, MoodLock Outfit Studio and the garment extraction plugin. It will be updated before launch if additional processing becomes necessary.

Website

Purchase and account linking are currently disabled, and moodlock.jp has no advertising or analytics. At launch, Auth0 will handle account registration and sign-in. An expiring access token is stored temporarily in the browser tab, while MoodLock receives an authentication identifier and verified-email status to link purchases, uses and plugin access to the same account. An essential language-preference cookie is not used for advertising or analytics. Authentication, hosting and DNS providers may process technical information such as IP address and access time to provide and secure the service.

Outfit Studio

Garment images, English prompts, outfits, settings and backups remain in the storage location selected on the user’s device and are not sent outside by MoodLock. Microsoft Store handles Pro purchase, payment and license checks under Microsoft terms and privacy conditions.

Garment Extraction Plugin

Image interpretation and English prompt writing run in a separate GPT-6.1 Sol job through the purchaser’s Codex account. Original images are also sent over an authenticated connection to the MoodLock server for color measurement and validation. The server processes source identifiers, selected regions, observations, decisions and product records. MoodLock does not operate an AI inference API. On completion or input refusal, source images and internal work records are removed from active storage. After an interruption, the reserved use is released and work is retained for resuming the original images for up to 24 hours, then removed by scheduled cleanup. Completed Markdown is retained separately for 24 hours. Account and use bookkeeping continue; an expired or revoked pack does not regain a use. The dedicated service runs in DigitalOcean’s Singapore region; this does not describe where Auth0, Stripe, the website or other providers process data.

Purchases and accounts

After sales begin, MoodLock will process account ID, order number, plan, payment confirmation, available uses, expiration, selected billing country or region and its change history. Stripe and related payment services process payment details; MoodLock does not store complete card numbers.

Third-party disclosure and sale

MoodLock does not sell personal information for advertising. Personal information is not provided for unrelated purposes except where required by law, needed for safety, or approved by the user.

Access, correction and deletion

Requests to access, correct, add, delete or suspend use of personal information are accepted through the contact form. Information needed to verify the request or identity may be requested.

Submit a data-rights request →
View support →